| Problem loans |   |   |   |   |   |   |   |   |   | 
| (total of commitments in default above 3 months and commitments subject for individual impairment without being in default) | 
|   | 31.03.2016 | 31.03.2015 | 31.12.2015 | 
| GROUP | Total | Retail | Corporate | Total | Retail | Corporate | Total | Retail | Corporate | 
|---|
| Problem loans prior to individual impairment: |   |   |   |   |   |   |   |   |   | 
| Commitments in default above 3 months | 56 | 31 | 25 | 90 | 54 | 36 | 74 | 39 | 35 | 
| Other bad and doubtful commitments subject to impairment | 157 | 27 | 130 | 300 | 30 | 270 | 170 | 28 | 142 | 
| Total problem loans prior to individual impairment | 213 | 58 | 155 | 390 | 84 | 306 | 244 | 67 | 177 | 
| Individual impairment on: |   |   |   |   |   |   |   |   |   | 
| Commitments in default above 3 months | 11 | 3 | 8 | 22 | 8 | 14 | 14 | 2 | 12 | 
| Other bad and doubtful commitments subject to impairment | 61 | 10 | 51 | 118 | 13 | 105 | 65 | 10 | 55 | 
| Total individual impairment | 72 | 13 | 59 | 140 | 21 | 119 | 79 | 12 | 67 | 
| Problem loans after individual impairment: |   |   |   |   |   |   |   |   |   | 
| Commitments in default above 3 months | 45 | 28 | 17 | 68 | 46 | 22 | 60 | 37 | 23 | 
| Other bad and doubtful commitments subject to impairment | 96 | 17 | 79 | 182 | 17 | 165 | 105 | 18 | 87 | 
| Total problem loans less individual impairment | 141 | 45 | 96 | 250 | 63 | 187 | 165 | 55 | 110 | 
|   |   |   |   |   |   |   |   |   |   | 
| Total problem loans prior to individual impairment as a percentage of total loans | 0.41 | 0.17 | 0.94 | 0.77 | 0.26 | 1.71 | 0.47 | 0.19 | 1.07 | 
| Total problem loans less individual impairment as a percentage of total loans | 0.27 | 0.13 | 0.58 | 0.50 | 0.19 | 1.05 | 0.32 | 0.15 | 0.67 |